Who we help
Our specialty is in commercial credit management, therefore we do not offer consumer credit services. Alliance works with companies of all sizes. We serve manufacturers and service organizations across a variety of industries.
Who Can Benefit
Many of the credit professionals we talk to experience some of these common problems:
under pressure to reduce operating costs
rising DSO
underperforming staff
high absenteeism
If any of these sound familiar to you, then you will benefit from partnering with Alliance.
In-House or Outsource?
Alliance typically works as a supplement to your credit department rather than a replacement. If you have areas that are not operating effeciently or consistently under-performing, then you should strongly consider outsourcing these functions.
Integration
We work as an extension to your credit department and literally mirror what you do on a daily basis. Our office functions as a branch office to your operations. We can access necessary data through a secure connection and communicate with your clients just as if we were sitting in your office.
Customer Relations
We take your customer relationships very seriously. We are not a third party collection agency. We know how to work with your customers to resolve outstanding debt without harming the relationship. In fact, our clients typically see an increase in customer satisfaction. No company can afford to lose a customer due to an unprofessional approach.
Outsourcing
The term "outsourcing" has gained a negative reputation over the years. When many people think of outsourcing, they immediately think of an instance when they received poor service due to companies sourcing their functions to firms outside of the country.
Outsourcing with Alliance is the exact opposite of this. We are located in the Midwest, right in the heartland of America. We understand American business and American needs. We typically send a manager to your location to learn about your company and to learn your policies and procedures. This is a significant difference between us and our competitors, who tend to be much larger than us in size. Because we are a smaller company, every account is important to us, regardless of the size.
